Update Klaus was able to get the vendor to agree to let us go next year. I am sure it is in part because Klaus was willing to help and the only person that happened to listen to us and try help. No one we spoke to even bother to call back then promised. I also think that a large part of getting the problem solved was the pressure from twitter. There were a lot of retweets and bad press about Groupon flying around twitter. It was sad to hear how many people have had terrible experiences through Groupon. I personally will not use them again. I am just grateful to Klaus for sorting this out. I think Groupon got off lightly as it was the hotel that agreed to take us at a time when they had not actually offered the deal. Groupon did not take any responsibility for their mistake or bear any of the consequences.
– In other news we are all a bit sick, the first of the winter seasons colds have hit the house.
– The Geek is in Namibia and has been delayed and will now only be home on Saturday, this is of course when I am home coping alone with a house of sick kids and sick Pinky
– When I came home from dinner at Carle last night, we stayed on after our Wednesday playdate as The Geek was away. Titus cried most of the way home. I got to the driveway and had to get out to turn off the a,arm as Titus was cryng too much for me to hear it beep off. I get back to the car and it is dead. No idea how a car drives perfectly fine from the farm here and then will not start again in the driveway. I tried to push it in but with no luck. I then unpacked the whole car with Rachel holding a screaming Titus. I am not sure if other Mommy cars get like mine but it seems everything and the kitchen sink was in there. I just had to leave the car outside, it would be a day that The Geek was not here!
– I have a cold sore, I have not had one of these for years, maybe before the children. It is really ouchy
– I finished a fabulous neck scarf for myself which I totally love.
– Tanya from Snapping Turtle has designed the most amazing logo for the Pinky & The Geek wedding, so now I can get the save the dates out soon. We have done a trade ( I love trades) and so I need to get knitting on her order.
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The Geek and I have dreamed of going to some small island or tropical get away for our honeymoon. The budget is tight, we can’t really afford to get married but we are making a plan. It was so important to us not to spend too much money on wedding or the ring as we are desperate to go away together alone.
We met when I had Pinklet 1 and 2 in tow. Soon Pinklet 3 joined the gang. We love our kids and having a family but we have NEVER been alone.
I dreamed of going to Mozambique to a place my sister told me about. But we could not afford it. I was beyond excited when I saw a deal for a 5 day trip to Mozambique for 50% off. The deal said low season January to March and then after Easter until before Christmas. But it had no end date.
Seeing as it was already the end of March I thought maybe the deal was available 2013. It was Sunday afternoon. I emailed Groupon and the hotel to check.
I never received a reply email from groupon. I phoned on Tuesday as I did not want to miss the deal. I asked and the phone consultant agreed the deal was unclear. He went to ask his manager and came back and said it was available 2013. I said I was very happy as we wanted it for our honeymoon but only if we could use it next year.
I bought the deal on my credit card and if we pay it off slowly we would be okay and could try get money for flights. I was so happy.
Later in the week, I get an email from the hotel saying no the deal was only for this year. I immediately phoned groupon, they changed their story and said it was not available. I was so upset and asked to speak to a manager. Klaus was lovely and I think because he was leaving the next day to get married on the weekend, he understood how important this deal was to us. He promised to negotiate with the vendor and try work something out. He left to get married and emailed me the details of the people following it up.
They of course never emailed or contacted me. I emailed them asking what was happening. No reply. The Geek phoned on last week, no one knew about it and had not followed up after Klaus left. The girl The Geek spoke to also promised to get back to us – nothing.
Until today when I get a email saying the deal has been refunded to me. I don’t want a refund! No one had the courtesy just to call us. So now I am tweeting and blogging and linking this on FaceBook.
The Geek just gchatted me ( yes we are very geeky during the day too, sometimes I can even make him blush. The best is when it pops up on his screen at work and a work buddy or client is looking at his screen and it is one of those messages, hee he bad Pinky) he spoke to Klaus who is going to try negotiate with the vendor if this does not work I am going to ask for you help. Klaus is the only decent one there who actually follows up on his word and does contact you back. Nothing happened the 2 weeks he was away. Poor man is only just back from his own honeymoon. But maybe that help him realize how important this is.
Can you guys please help me?
Tweet @groupon_za and say it is not right what they have done to The Geek and me.
FaceBook message them
Or if anyone knows if there is anything legally we can do, please let me know.
I am in tears. This was our dream honeymoon, they promised it was available and just with a cold clinical refund email my dreams are shattered.
We have this screen shot of the deal, and a close up of the dates
The Geek and I have talked a lot about getting married. He says things like “you know I want to marry you” to which I usually reply “apparently”
The Geek analyzes, researches and waits until he feels everything is perfect before he does things. This means it takes a long time. Especially something like a proposal.
With 3 kids and a tight budget there is never enough money and the idea of a wedding gets put on the back burner.
I on the other hand am impulsive and impatient. I am bad at waiting. Being a leap year I decided to propose.
Actually I had a thought how I would do it and the told a friend who was so enthusiastic it was contagious, so I threw caution to the wind and emailed 6 friends on Twitter to help.
Why Twitter, because we met on Twitter and Titus’s birth was Tweeted and we met a lot of good friends on Twitter.
Each person had one word to tweet to The Geek 5 minutes apart starting at 4:00 ending at 4:30 when he finishes work. I would do the last tweet outside his office.
I was so nervous. Not that he would say no, but that he would be mad that he did not get to have his romantic moment. I even emailed his brother to check if he knew of any imminent plans, if he would have told anyone he would have told his brother. Jacques did not know of any plans, he said his brother procrastinates and to go for it. He even baby sat Titus.
The older 2 were on the farm with Carle for a sleep over. I dropped all the kids and started watching my phone. I was so nervous it would not work or someone would be delayed. But they were all amazing. A huge thank you to Carle, Sharon, Andre, Paul, Annatjie and Catherine
I did warn him to look at his Twitter from 4 as I know sometimes he gets too busy.
This is what his timeline looked like.
He came out the office he looked so confused. He was grinning and he gave me a kiss and said yes. I was shaking I was so nervous.
When I said I was worried he would be mad he said of course he was not mad, and although he had a few vague ideas in his mind he had no fixed plans.
We went straight to the beach for a photo shoot with Catherine from Cazpix and then out to dinner. It was lovely.
the rest of the photo shoot is here
My little sister is going through a tough time at the moment and I so wanted to give her a hug and take her to coffee and do the things that big sisters do, but with her being in London and me being in Cape Town I felt a bit helpless.
Then I suddenly thought, if I can’t deliver coffee to her maybe I could tweet and ask if someone on twitter would be willing to help. So at 9am this morning I tweeted “Power of twitter? Can I get a cup of coffee & muffin to my sister in Fitzroy Street London. Can u help, will PayPal the cost. pls RT”
The morning passed and RT started rolling in I counted 72 at one point and still I seemed no closer to getting my sister a coffee. But I was blown away by peoples kindness to RT and try help me.
@magependragon had a friend @xTaltos who could help. I emailed him but then the RT really started to fly.
@sparticus was close by but very busy and would try later during the day if no one else could help.
@ActionLamb offered to help but then @Tom_Parnell was literally around the corner on Tottenham Court Road so he was able to pop out and do it with very little trouble.
Here is the picture of my sister and Tom and the coffee. I am so grateful to twitter and the power of human kindness to help cheer my sister up today. There must have been over 100 Retweets today from all over the world. If you doubt the kindness of strangers and the power of people to reach out and touch the lives of complete strangers then this story might just brighten your day too.
Tom thank you so much. You made a big sister very happy.
I remember catching the tail end if discussion on Twitter about stuff people thought should not be tweeted about – over sharing. One person said that someone was rather frowned on because she tweeted during a miscarriage. I said I might tweet in a similar situation as it is a time you need support.
Little did I know that a few weeks later, this would be me. I started bleeding last week, you can read the while story on www.pinkyandthegeek.co.za. (where are my pants) I did tweet, and I received the most overwhelming support and good wishes. For me it made it easier to go through, knowing I had support and people who cared.
So what do you think, is there an over share on Twitter, should some stuff be off limits?